The Bank Hotel Istanbul, a Member of Design Hotels

Very nice, boutique style hotel in Karaköy, close to ferries and tramway, also realtively easy to reach from IST airport. Plush rooms, well equipped bathroom, good aircon and well isolated windows, so no extranal noise. Comfortable beds with excellent linen. Friendly staff at reception and concierge desk.

pretty much everything. We arrived very late, but even so, the welcome we received from the doorman and reception was as if we'd arrived at 4pm. I had completely forgotten to tell the hotel we were celebrating my husband's birthday, but they must have found out from his passport and we came back on our first day to find the most delicious cake waiting. The location is amazing, near to everything but still quiet at night. The l'occitane toiletries were a lovely treat, the shower was fabulous. Even though the rooms aren't huge, or at least ours wasn't, it's all well laid out. air con was effective, but quiet, and it was great to have a view down to the water. also the roof terrace is a real gem

Location is great and the primary reason why we chose this hotel. It is within walking distance to the Galata Tower district, Galataport Promenade, as well as the old city (across the Golden Horn). The location also makes it easy to experience the local life -- there is a local supermarket as well as plenty of eateries right next to the hotel. We had a chance to taste the real Turkish breakfast instead of eating European/westernized food inside the hotel. The hotel is an old building with decent remodeling and decoration. Rooms feel spacious and quiet.

First and foremost, the staff at the front desk was terrific! By the time we left, we felt like they were old friends. They were extremely helpful and attentive, and very professional. That said, each of them had a great (and appropriate) sense of humor, which made us feel very much at home. Hope they get a bonus or raises! Other staff were good as well, with only one or two exceptions. And the room was beautiful and comfortable. We also enjoyed the breakfast buffett and especially the rooftop bar and restaurant.

Really good breakfast though I was a little disappointed that one had to pay for a good cup of coffee like an espresso. The staff were super friendly especially those at the front desk and at breakfast, and in the roof-top bar!